Welcome to MINIMAL THREAD LLC. We are committed to providing our customers with efficient, transparent, and reliable communication channels. If you encounter any issues or require assistance while shopping, please contact us using the methods below.
I. Contact Information
For inquiries regarding orders, shipping, returns/exchanges, or product information, please contact us via our customer service email or online support system. We typically respond to requests within 24–48 business hours (slight delays may occur during holidays or peak periods).
Company: MINIMAL THREAD LLC
Address: 1828 EVELYN CIR, COLTON, CA 92324
Email: victor@minimalthread.cc
Phone: 510-470-7690
II. Scope of Customer Support
Our customer service team can assist with the following: order inquiries and modifications, shipping status updates, product information, after-sales service requests, and other related support needs.
III. Communication Guidelines
To ensure efficient communication and high-quality service, please provide complete order details (such as order number, purchase email, and a description of the issue) when submitting a request. Missing information may result in longer processing times.
IV. Service Hours
Customer support is available during standard U.S. business days (Monday through Friday). Requests submitted outside of business hours will be prioritized on the next business day.
V. Liability Statement
MINIMAL THREAD LLC strives to ensure accurate information and timely service; however, we do not assume additional liability for delays caused by force majeure, shipping delays, or issues with third-party services.
We welcome you to contact us for further assistance and are dedicated to providing you with a seamless shopping experience.